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Terms of service

Last Updated: January 31, 2025

Welcome to Zen Pulse (“Company,” “we,” “our,” or “us”). By accessing or using our website thezenpulse.com (the “Site”) and purchasing our products, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read these Terms carefully before using our services.


1. Acceptance of Terms

By accessing and using the Site, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our services.


2. Eligibility

You must be at least 18 years old or have parental permission to use our Site and purchase our products.


3. Orders & Payments

  • All orders placed through our Site are subject to availability and acceptance.

  • Prices and product descriptions are subject to change without notice.

  • We accept various payment methods, and by providing payment details, you confirm that you are authorized to use the payment method.

  • We reserve the right to cancel any order at our discretion, including for pricing errors or suspected fraud.


4. Shipping & Delivery

  • We aim to process and ship orders in a timely manner.

  • Shipping times vary based on location and carrier services.

  • We are not responsible for delays caused by carriers or customs.

  • Any shipping fees are non-refundable unless stated otherwise.


5. Returns & Refunds

  • We accept returns within 30 days of purchase, subject to our return policy.

  • Items must be in original condition and packaging.

  • Refunds are issued to the original payment method within 7 business days after approval.

  • Shipping fees for returns may apply.


6. Intellectual Property

All content on the Site, including images, text, logos, and designs, is owned by or licensed to Zen Pulse and is protected under intellectual property laws. Unauthorized use is strictly prohibited.


7. User Conduct

You agree not to use our Site for any unlawful or prohibited activities, including:

  • Misrepresenting your identity.

  • Violating any applicable laws.

  • Interfering with the functionality of the Site.


8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our Site or products. Our total liability shall not exceed the amount paid for the specific product in question.


9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.


10. Changes to Terms

We may update these Terms at any time. Continued use of our Site after changes means you accept the new Terms.


11. Contact Us

For questions regarding these Terms, please contact us on our Contact Us page.

By using our Site and services, you acknowledge that you have read, understood, and agree to these Terms.